Peace of mind IT Support

it support serviceAventus are your local IT Support company based in Birmingham.  We provide a full range of IT support services for small businesses in Birmingham and West Midlands.   These are bespoke around your system, business goals and budget.

All of our IT support options have no long-term tie.  Elements can also be added or removed depending on your needs.

Typical IT Support options

Our support options are completely flexbile to meet our clients needs.  The most common types of packages we provide include:

  • Pay as you go – simply call us when you need us for adhoc IT support
  • Pay monthly – proactive IT support includes remote system monitoring and support
  • Fully managed – proactive IT support, complete peace of mind, against agreed SLAs
  • Custom – any combination of the above, its that simple you choose!
  • Supporting your existing IT Staff – helping your staff with more complex elements of your system
  • Fixed prices – control your IT budget, not the other way round!
  • Full support for PCs, Servers, Mobile Devices, Printers and Networking equipement

Whatever your IT support service needs are, we can help.

How do we keep your systems running smoothly?

We are great beelievers of technology driven business tools.  This means utilising IT technology to inform our support operation of how your systems are running.  This includes the delopyment of our sophisticated suite of remote management tools.  Some of the features include:

  • 24×7 remote monitoring of disk space, security threats
  • Full management of Windows updates
  • Bespoke Anti-virus
  • Web Filterinf (if required)
  • Instant Remote Control of PCs and Server
  • Full remote Asset Management
  • Hardware and Software Inventory
  • Automated System Reports

Adding value as standard

We pride ourselves on informing our clients of the latest technologies to help support their business.  Furthermore, we dont just support the physical elements of your system, we can help advise on best data practices, IT policy and working securely.

Contact us today to see how we can help your business.